Training Courses, Coach Credentialing & Camps
Bookings for places on courses and other training events will normally be placed on-line via our event booking system. Some clinics and coach credentialing will be billed by invoice. Places are not confirmed until full payment has been received.
Shipping & Delivery
Spectator wristbands will be available to buy online until the day before an event, or the event sells out. For security reasons orders will be shipped to the address of the credit/debit card holder. A flat rate handling fee will be charged per order upon check out. Wristbands will be dispatched by Royal Mail unless the order is received within two weeks of the event, in which case your order will be held for collection on the day. A tracking number will be emailed to you once your order has been processed. Please ensure all wristbands are stored securely once received as they cannot be replaced if they are lost/stolen or you arrive at the venue without them.
Refunds/Changes – Spectator Wristbands
The Consumer Contracts Regulations (2013) do not apply to contracts for transport and some leisure services to be provided on a specific date e.g. hotel bookings, flights, car hire, concert and other event tickets. Due to the demand for spectator wristbands at our events we are unable to offer any refunds once your order has been placed.
Spectator wristbands are sold as an entrance ticket to the venue and seating is not allocated. Although wristbands will be sold within the limits of the capacity provided by the venue it does not guarantee a seat.
Refunds/Changes – BCQ Courses
If you need to cancel your course booking and a place on alternative suitable course date is available, you can transfer to it free of charge. If another course is not available or you specifically request a refund, a £25 cancellation fee will apply.
Cancellation requests must be made in writing to [email protected]k at least 7 days prior to the course date. Failure to provide the necessary notice will result in a 100% cancellation fee.
Refunds/Changes – Camps
All camps require a £100 non-refundable deposit to secure the requested date at the time of booking, with the balance due at least 2 weeks before the scheduled date.
Change requests must be made in writing to [email protected] as soon as possible so that we can work with you to try and arrange a suitable alternative date. If not possible, a refund (minus the £100 deposit) can be made.
Any camps cancelled on the day will result in a 100% cancellation fee.
Refunds/Changes – Competition Fees
Teams or Individual athletes withdrawn from competition due to injury, illness, or other reason may do so at any time. However only withdrawals received by e–mail prior to the final closing date by the coach or nominated contact as shown on the E-registration system will be eligible to receive a refund.
- If you’ve already paid and the withdrawal is received prior to the final closing date, we will either transfer your fees to another BCA competition or refund you 100% of the entry fee.
- If you have not yet paid, but you send us your withdrawal request prior to the final closing date, the invoice will be cancelled.
- If the withdrawal is received AFTER the final closing deadline then no refund will be given.
A refund request will only be accepted from the coach; individual requests will not be accepted.
We use Stripe to collect/process transaction information securely and safely. As such, the BCA has no access to any customer card details including card numbers and expiry dates and cannot store/save them.
Price changes will be clearly shown on the corresponding product page before an order is placed. If the price of a product changes whilst it is in your shopping basket BCA reserve the right to charge to most up to date price.
Legal Company Information
The British Cheerleading Association (Ltd) is registered in England as a company limited by guarantee (Company No. 5114903).
Registered office: Beechey House, 87 Church Street, Crowthorne, Berkshire, RG45 7AW